Question 1

How long does it take to receive my bridesmaid dress?

Accepted Answer

Each dress is made to order with a careful processing time of 3–4 weeks, ensuring:
Perfect color matching
Accurate fit for every bridesmaid
Premium quality craftsmanship
We recommend placing your order well in advance of your wedding date to ensure your dresses arrive on time.

Question 2

Can I place bridesmaid dress orders at different times but have them in the same color shade?

Accepted Answer

To ensure all dresses are made from the same fabric roll and have an exact color match, we recommend placing a single order for all dresses at once.
Orders placed separately may have slight variations in shade, as fabric dye lots can differ.
If you have a large wedding party, it’s best to consolidate your order to guarantee a uniform look.

Question 3

Can we do Mix & Match styles in bulk orders?

Accepted Answer

Yes! Bridesmaids can choose different styles in the same color palette for a cohesive yet personalized look.

Question 4

Is there a discount for bulk orders?

Accepted Answer

Many of our collections offer tiered pricing for multiple dresses. Discounts vary depending on quantity, so check the product page or contact us for a custom quote.

Question 5

How do I submit measurements for multiple bridesmaids?

Accepted Answer

You can provide measurements individually for each bridesmaid during checkout. Be sure to double-check each set for accuracy to ensure perfect fits.

Question 6

Can I make changes to a bulk order after placing it?

Accepted Answer

Changes are possible within a limited time after ordering. Contact our support team at mayleenbrand@gmail.com as soon as possible if updates are needed.

Question 7

What do I do if my product is faulty?

Accepted Answer

If you receive a faulty item, please contact our customer support team at mayleenbrand@gmail.com within 48 hours of delivery. Include your order number, a clear description of the issue, and photos showing the fault.
Once we review your claim, we’ll guide you through the next steps. If the item is confirmed to be faulty, we will arrange a replacement, repair, or refund.

Question 8

When should I order my bridesmaid dresses?

Accepted Answer

To ensure your dresses arrive on time, we recommend placing your order well in advance of your wedding date — especially for made-to-order or customized items.

FAQ